You are here

Home » TestGen Forums » TestGen

The path for the test directory in not valid

Submitted by Anonymous (not verified) on Fri, 10/18/2019 - 13:35

I cannot edit or create a new test bank. When I do to TOOLS --> PREFERENCES --> APPLICATION PREFERENCES, I cannot change ANYTHING on ANY tab because I get a message that says "The path for the test directory is not valid." This messages pups up even if i open APPLICATION PREFERENCES and press the OK button. PLEASE HELP!!! I AM A TEACHER, I NEED THIS ENABLED!!!

TestGen Forums: 
TestGen

Michelle (not verified) Fri, 10/18/2019 - 13:38

I am the same person who added the question above. I have Reset TestGen multiples times and nothing changes. I still have the same problem.

TSI Support Fri, 10/18/2019 - 19:20

The error message you're encountering happens when the default path for saving tests points to a directory that doesn't exist. You won't be able to change anything in the application preferences until you fix it:

1) Open the application preferences dialog: Tools -> Preferences -> Application Preferences.
2) Go to the "File Locations" tab.
3) In the "Tests" group, click the "Browse" button.
4) Select a directory such as "Documents".

If the "Tests" directory is invalid, it's common for the "Testbanks" directory to be invalid as well. To fix it:

5) In the "Testbanks" group, click the "Browse" button.
6) Select a directory such as "Documents".
7) Click "OK" in the preferences dialog to save the new locations.

At this point, you should be able to change other application preferences without a problem.

Mark

Michelle (not verified) Sun, 10/20/2019 - 14:53

YAY!!!! Thank you so so much, I've actually been trying to get this fixed with Pearson for two months and they have been unable to do it.

I have another question, SO SORRY TO BOTHER YOU. If I update my Mac to Catalina, would TestGen still work? If not, what should I do, are you guys updating the software, or should I not update?

Thank you so much for your help!

TSI Support Mon, 10/21/2019 - 13:46

The current version of TestGen, 7.6.5, is not compatible with macOS 10.15 Catalina. The next version, 7.7, will be. We're currently finishing up compatibility testing, and expect to release it to publishers by the end of the month.

Mark

All forum messages express the views of the author, and Tamarack Software will not be held responsible for the content of any message. By participating in the Forum, you agree to abide by the Terms of Use and not to:

(a) post any messages that are threatening, libelous, defamatory, obscene, vulgar, sexually-oriented or otherwise unlawful; (b) post messages totally unrelated to TestGen Software; (c) advertise unauthorized products and services; and (d) send Spam.

Back to top