Q: What should I do if I forget my password?

A: On the password entry dialog, click the Hint button. If you entered a hint when originally created your password, the hint should help you remember your password. If the hint does not help, click the Forgot it button and write down the code the program displays. If you are using a Pearson Education product, contact Pearson Product Support, give them the password code, and they will retrieve your password. (Tip: Once you find out the password, write it down in a safe place.)

Q: I closed the testbank window by mistake. How do I open it again?

A: Select "Open Book…" or "Open Testbank…"from the File menu. Your testbank will probably be in the Testbank folder. Look for a file name that is an abbreviation of the textbook title and ends in .bok—ia2.bok, for example, for Introduction to Accounting, 2e. Select the file and click Open to re-open the testbank.

Q: I made a test and saved it during my last session. How do I re-open the test to edit it?

A: In TestGen 7, you make see your test file listed in the Recent Tests column of the Startup window. If so, just click the file name and the test will open. Otherwise, select "Open" or "Open Test…" from the File menu. By default, TestGen looks for test files in the Tests folder first. If your test file is not in the Tests folder, navigate to another location on your hard disk to find the test file. When you find the test file, select it and click Open to open the test in the test window.

Q: What is the difference between a testbank and a test?

A: A testbank is a collection of test items, usually organized by chapter and/or question type. A testbank might have question descriptors, such as difficulty level or page reference, that help you select items to put on a test. A test contains questions selected from a testbank and can be sorted by testbank order, question type, and other criteria. A test can have page headers and footers. A test can be set up for print, the web, or QuizMaster. Answer keys are provided for all tests.

Q: Is there a quick way to see how many and what types of questions are in a testbank?

A: Yes. In TestGen 7, select a testbank in the Testbank Library or in the testbank editing window. Then click the Testbank Info button on the standard toolbar. In TestGen 5.5, select "Testbank Info" from the View menu. You can see a count of questions by chapter, question type, static vs. algorithmic, and other categories.

Q: Is there a quick way to see how many questions are on a test?

A: Yes. In TestGen 7, the total number of questions on a test is displayed at the top of the test window (bottom in TestGen 5.5).